Can I get an appointment today?

Our team will do everything they can to provide same-day appointments. If you need urgent treatment, please book online or call our friendly team.

Do you talk to my doctor?

Yes, depending on the type of treatment needed, it may be necessary to coordinate with your physician to provide the best available options.

What if I just want a massage?

We regularly recommend massage treatment to our physiotherapy clients as a follow-up to help with maintenance after recovering from specific injuries; however, you don't need to see one of our physiotherapists first to have treatment by one of our skilled massage therapists. Just book an appointment for a massage!

Can I claim private health insurance rebates?

Yes, and ON THE SPOT! We use the HICAPS system to arrange a direct funds transfer of your rebate.

Are you an NDIS provider?

Yes, we are; however, we are not a registered provider, so we can only accommodate those on the NDIS who are plan-managed or self-managed and seeking physiotherapy or exercise physiology treatment.

Do you accept worker's compensation and CTP claims?

Yes, however, if you are claiming your treatment through an insurance company, it is advisable to see your GP to get a referral to Hastings Physio and Health. If you already have a claim number, please bring this and your insurer's details to your initial appointment. 

Can I refer my friends and family members who need treatment?

Yes, you can. We love nothing more than word-of-mouth referrals!

How long will my appointment last?

Our appointments usually last for 30-60 minutes. Please allow plenty of time to ensure that you receive a comprehensive assessment and treatment session.

I'm having surgery. Do you provide Post-Operative rehabilitation?

Yes, we do! Our physiotherapists work alongside your surgeons to formulate a customised rehabilitation plan. You can be assured that our therapists will provide optimal support in your post-operative rehabilitation and recovery.
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