Support When You Need It Most

Having surgery can be a stressful time, especially when you experience pain and limited mobility. At Hastings Physio and Health, our top priority is getting you back on your feet and feeling your best.

We offer the convenience of in-home post-operative care or in our clinics. We can facilitate your rehabilitation from day one post-op until you return to sport, work, or desired lifestyle.

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What to expect?

Here’s what to expect at Hastings Physio and Health:

Preoperative Care:

Prepare for the best outcome with us. Before surgery, we will work closely with your medical team. You will undergo a thorough assessment, including medical history and physical examinations. You will get clear explanations about the preparation and realistic expectations for recovery. You will receive a personalised treatment plan including where appropiate a tailored exercise program, pain management strategies, and, if necessary, fitting for assistive devices. Our aim is to give you the best preparation leading up to the surgery.

Postoperative Care:

After your surgery, we are part of your rehabilitation team, working closely with your medical doctor/s. Your treatment plan will focus on physiotherapy sessions, progress monitoring, and support. Long-term rehabilitation plans include strength training, functional exercises, and strategies to prevent future injuries. Follow-up appointments are scheduled to monitor progress and adjust treatment plans accordingly.

We offer you personalised care, ensuring that the rehabilitation plan is tailored to the your specific needs and goals.

Are you interested in Post-Operative Care but still have questions? Find answers to our most common questions here.

Can I get an appointment today?

Our team will do everything they can to provide same-day appointments. If you need urgent treatment, please book online or call our friendly team.

Do you talk to my doctor?

Yes, depending on the type of treatment needed, it may be necessary to coordinate with your physician to provide the best available options.

What if I just want a massage?

We regularly recommend massage treatment to our physiotherapy clients as a follow-up to help with maintenance after recovering from specific injuries; however, you don't need to see one of our physiotherapists first to have treatment by one of our skilled massage therapists. Just book an appointment for a massage!

Can I claim private health insurance rebates?

Yes, and ON THE SPOT! We use the HICAPS system to arrange a direct funds transfer of your rebate.

Are you an NDIS provider?

Yes, we are; however, we are not a registered provider, so we can only accommodate those on the NDIS who are plan-managed or self-managed and seeking physiotherapy or exercise physiology treatment.

Do you accept worker's compensation and CTP claims?

Yes, however, if you are claiming your treatment through an insurance company, it is advisable to see your GP to get a referral to Hastings Physio and Health. If you already have a claim number, please bring this and your insurer's details to your initial appointment.

Can I refer my friends and family members who need treatment?

Yes, you can. We love nothing more than word-of-mouth referrals!

I have a referral to another physiotherapy centre. Can I come to Hastings Physio and Health instead?

You sure can. Bring the referral with you to your first session, and we'll let your referring doctor know you've started treatment with us.

How long will my appointment last?

Our appointments usually last for 30-60 minutes. Please allow plenty of time to ensure that you receive a comprehensive assessment and treatment session.